Pinder Productions | Managed IT Services

About Us

Pinder Productions is a Black-owned Managed Services Provider (MSP) delivering enterprise-level IT solutions with a personal, community-focused touch. Founded in 2021 and headquartered in White Plains, MD, we specialize in helping nonprofits and small businesses simplify technology, strengthen cybersecurity, and modernize their digital workspaces — all for a transparent, predictable monthly cost.

Allyson Goodwin-Pinder

Co-Founder and CEO of Pinder Productions

Brandon Pinder

Co-Founder and CTO of Pinder Productions

Lloyd Franklin

Senior Cloud Services Engineer

Core Services

Managed IT & Help Desk Support

Unlimited remote and onsite assistance
24/7 proactive monitoring via Atera RMM
Ticketing, patching, and endpoint management
Includes Webroot antivirus and Cybersecurity Training for all users — at no additional cost

Microsoft 365 & Cloud Management

SharePoint, OneDrive, and Teams setup and governance
Azure AD / Entra ID identity management
Tenant security governance & license optimization

Google Workspace Administration

Account provisioning and user lifecycle automation
Vault retention and shared drive permissions

Cybersecurity & Backup Protection

Webroot Endpoint Protection across all devices
Keeper Password Manager deployment
Acronis or Axcient cloud backups

Add-On & Specialty Services

VOIP & Unified Communications (Teams Voice, RingCentral, Zoom)
Network infrastructure & secure Wi-Fi optimization
Device lifecycle management (Dell Premier procurement, 3–5-year warranty cycles)
Multi-profile browser configuration (Edge, Chrome, Firefox)
IT policy, SOP, and compliance documentation
Server decommissioning & data migration

Certifications & Partnerships

We are proud partners and certified professionals with industry-leading technology providers:

MSP Overview

Download our Pinder Productions Managed IT Services Overview (PDF) to see how our white-glove approach helps nonprofits modernize and protect their technology.